myGeisinger Service Desk Problem Submission Form


myGeisinger Help requests are submitted to the Geisinger Service Desk and are assigned as a Routine Priority. Please note the following:

  • The support team will address and respond to your submission within 1 business day.
  • The support team will resolve your help request within 5 business days from the time the submission was created.
  • Help requests are received by support staff Monday through Friday, 8 am – 5 pm

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